What Did Your Brokerage Firm or Investment Adviser Do Wrong With GWG
Published On: April 13, 2022

Chicago-based Stoltmann Law Offices is representing investors who’ve suffered losses from dealing with broker-advisors who have violated their firms’ compliance rules. If they are following the law, broker-advisors have to follow a set of rules to ensure that they are doing right by their clients. In the real world, though, this doesn’t always happen. Sometimes firms don’t supervise what their brokers are selling along with inappropriate investment strategies.

Few investors know that brokerage firms must employ a professional called a “chief compliance officer (CCO).” This person acts as a watchdog to oversee broker activities and police trades so that rules and guidelines set by federal securities regulators such as FINRA and the Securities and Exchange Commission (SEC) are followed to the letter. What if the CCO isn’t doing their job? They can be sued.

FINRA states “that if a CCO has other business responsibilities (such as at firms where the CEO also serves as CCO), the CCO can be held liable for failure to supervise in his or her business line capacity, notwithstanding the CCO title.”

How can investors take legal action against firms and their CCOs? For example, let’s say a broker recommends investments they know that violate a client’s risk tolerance or brokers overtrade to generate excess commissions, known as “churning.” The firms and CCOs can be cited for “failure to supervise” their brokers, among other charges.

FINRA states that CCOs can be held liable under the following “multiple red flags or actual misconduct he or she did not address:”

  • If the CCO failed to establish, maintain, or enforce the firm’s written procedures.
  • If the CCO’s supervisory failure resulted in a violation (FINRA’s example is a CCO tasked for due diligence failing to do so reasonably on a private offering, so that the firm did not have a reasonable basis to recommend the offering).
  • If the violations caused or created a high likelihood of customer harm.

Bottom Line: Brokers must carefully vet all trades and investments with you to ensure that the securities they are selling meet your financial goals and risk tolerance. The must also have your written permission to use “leveraged” investment strategies, which employ greater risk and potential for loss. If you choose to take on more risk, they must explain in clear detail the downside of such an investment.

If you invested with a broker-advisor and lost money as a result, you may have a claim to pursue through FINRA Arbitration. Please contact Stoltmann Law Offices, P.C. at 312-332-4200 for a free, no obligation consultation with a securities attorney. Stoltmann Law Offices is a contingency fee law firm which means we do not get paid until you do!


The posting on this site are mere OPINIONS and NOT statements of fact in any way whatsoever. The information should not be relied upon and there have been no findings made against the firms or individuals referenced on this site. In addition, this Blog is made available for educational purposes only and incorporates information from the web as well as to give you general information and a general understanding of the law, not to provide specific legal advice. By using this blog site you understand that there is no attorney client relationship between you and Stoltmann Law Offices (161 N Clark Street 16th Floor Chicago, IL 60601). The Blog opinions should not be used as a substitute for competent legal advice from a licensed professional attorney in your state.


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If you have suffered financial losses because of the negligence or fraud of your financial advisor or broker through unsuitable investment recommendations, over-concentration, churning, misrepresenting risks, conversion or selling away, you have legal rights and options to pursue recovery of those losses.

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